Data We Collect
We collect several types of information to deliver a personalized and secure experience:
- Account Information: Name, email, phone number, DOB, and identification documents to verify your identity and account.
- Device & Browser Data: Information about your device, operating system, browser, IP address, and location to optimize the platform.
- Payment Data: Transaction details, payment method specifics, and currency (INR) for deposits and withdrawals.
- Cookies & Tracking: Usage of cookies and similar technologies to analyze site behavior and improve services.
- Usage Data: Records of game activity, interactions, bets, and support communications while you use 2820.
How We Use Your Data
Your information is used to create and manage your account, process payments safely, customize your user interface, and communicate updates or marketing offers.
We also use data to detect and prevent fraud, enforce our Terms & Conditions, and comply with legal obligations under Indian regulations.
No personal data is sold or shared with marketing agencies without your explicit consent.
Cookies & Tracking Technologies
Cookies are small files stored on your device to enhance your browsing and gaming experience. We use them to keep you logged in, remember preferences, and analyze user trends.
You can manage cookie preferences through your browser settings; however, disabling cookies may impact platform performance and usability.
We do not use cookies to collect sensitive personal data or track you outside of 2820’s services.
Data Storage & Security
All personal data is stored securely following industry best practices including encryption, firewall protection, and secure data centers compliant with Indian data protection standards.
Access to your data is strictly limited to authorized personnel and governed by confidentiality agreements.
We routinely review our security measures to guard against unauthorized access, breaches, and data loss.
Sharing Your Data with Third Parties
2820 may share your information with trusted service providers for payment processing, fraud detection, or customer support under strict confidentiality.
We do not sell or rent your personal data to third-party advertisers or marketers.
Where required by law or regulatory authority in India, we will disclose information to fulfill legal obligations.
Your Rights Regarding Your Data
You have the right to access, rectify, or delete your personal data stored by 2820, subject to legal retention requirements.
You may request to restrict processing or object to certain uses of your data by contacting our support team.
Any data portability requests will be handled in compliance with applicable regulations.
Changes to This Privacy Policy
2820 reserves the right to update this policy to reflect regulatory changes or business improvements.
We will notify users via website announcements or email communications of any significant changes.
Continued use of the platform implies acceptance of the updated terms.
Contacting Our Support Team
If you have questions or requests related to your privacy or data on 2820, please reach out to our customer support through the FAQ page or direct messages via our support email address.
We commit to promptly addressing any concerns in accordance with Indian data protection guidelines.
Your trust and security remain central to our operations and service standards.